Shipping & returns
Naturade ships year round within the United States with multiple shipping options. Most in-stock orders are shipped within one business day of receipt of order, excluding weekends and holidays. UPS Ground shipping and handling is a flat $5.95 per delivery.
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Please see map below for expected delivery times.
We do not ship to FPO or APO addresses
International Addresses: We are unable to ship to international locations at this time.
Sales Tax
All orders shipped to California addresses will be subject to California sales tax in accordance with State law.
Returns
We want our customers to be completely satisfied with our products. If you purchased our product at a retail store or retail website, please return to place of purchase for a refund. Individual store return policy will apply. If you purchased products from our website (www.naturade.com), we will gladly accept returns of unopened, undamaged product within 30 days of receipt. Please send any such returns along with a printout of your receipt, to the following address:
Prevention, LLC
17875 Von Karman Ave.
Suite 150,
Irvine, CA 92614
We will refund the purchase amount including taxes, minus shipping, and credit the method you paid. If your product arrives damaged en route please call the customer service line at 1-800-367-2880 immediately so we can work out a solution and re-ship you the product.